Case Study
An appetite for enriching lives with Neurological Care provider PJ Care

One in six people in the UK have a neurological condition, with an estimated 14.7 million sufferers nationally*. Often viewed as a underrepresented compared to other physical disabilities, the UK has fewer neurology consultants than our global counterparts - but specialised support is available. PJ Care is a family-run specialised Neurological care provider, largely commissioned by the NHS.

Providing essential aid for people with complex or profound neurological disorders, PJ Care prides itself on its compassion and commitment to quality care - a crucial part of which is serving residents nutrient-rich food to support their health.

Greetwell Purchasing Solutions sources premium quality ingredients from its trusted network of national suppliers to ensure that PJ Care has access to the very best food at the best possible prices - saving the company thousands of pounds each year.

GPS offers a wide range of services to care homes looking to reduce their outgoings on a no-obligation, no-fee basis. Savings of 10-15% can often be made on many business purchases.

*The Neurological Alliance, 2021 [Online], available at: committees.parliament.uk/writtenevidence/38668/pdf/.

Health care services for neurological conditions. House of Lords, 2022 [Online], available at: Health care services for neurological conditions - House of Lords Library (parliament.uk)

Darren Klein, Catering Manager at PJ Care:

"In 18 months, Greetwell has saved our business at least £10,000."

"The information provided by GPS is as rich and varied as the delicious food we price ourselves on serving our residents. Via their excellent online portal, we can see a wealth of data in a very detailed breakdown, illustrated by charts, line graphs and other visualisations to highlight essential elements.

If there is a problem with a supplier, GPS deals with it quickly and decisively. A recent example of this is that we had been let down by a dairy supplier, which had failed to deliver on time on multiple occasions. As a result, our kitchen staff had been forced to top up supplies by visiting a nearby shop. Within 24 hours, GPS had sourced and vetted another diary - which we use to this day and we're very happy with.

It's a warm and personable relationship we have with the team at GPS. It might sound silly, but they really do make you feel like their only customer. In 18 months, our business has saved around £10,000 through their dedicated procurement channels - which has gone down very well at board level."

Steve Gibson, Managing Director of Greetwell Purchasing Solutions

"The customer service element is incredibly important in our working relationship. PJ Care know that we're always on the end of the line should they have any issues and we provide a lot of management information with detailed purchasing analysis. We are personable, always available, and think of ourselves as an extension of their team. We're always looking to go the extra mile to support our clients."